Lorex Reviews

Overall, the setup went fine and the instructions got me through it. A couple of parts took me a minute to figure out, especially pairing the app, but I got there in the end. I could see other customers getting a little stuck on those same steps too. The cameras are working well now, so I’m happy with them, just taking off one star for the confusing parts.

My phone is charged and everything else is working fine, so it’s not that. The app just keeps crashing, and half the time the cameras won’t even load when I try to check them. I’m not worried about updates or anything like that, I just need it to work when I open it.

so I returned my order and I’m still waiting on the refund. It’s been taking way longer than I expected, and it’s frustrating.

I’ll give them credit that the cameras seem fine now that they finally showed up, but the whole delivery experience wasn’t great. Shipping took longer than they originally estimated, and the tracking barely changed for days, which made it frustrating. Support did respond, so I guess that’s something, but they basically just told me to wait. Maybe I just had bad luck, but it didn’t leave the best impression

It worked fine at first, but after a few heavy rains the camera started fogging up and the picture got blurry. For something meant to be used outdoors, that feels like an unnecessary problem to deal with. Support also took a while to get back to me, which didn’t help. It’s not the worst camera ever, but I’m a bit disappointed.

I don’t know why it took as long as it did to get a reply, but yeah, that part was annoying. Once someone finally got back to me, they were actually helpful and got the issue fixed. So overall, not a bad experience, just slower than I expected.

I bought a Lorex camera system a few months ago, and I regret spending the money on it. For what it cost, I expected it to feel a lot more solid, but the overall quality just seems kind of cheap.

The picture is decent during the day, but nighttime is where it really lets me down. It gets blurry, the app can take forever to load, and now one of the cameras has already started having connection problems.
Setup wasn’t too difficult, and support was okay when I reached out, but that doesn’t really make up for the issues. I really wish I had looked around more before buying this

I was hoping this would be easy to get going, but the Alexa connection barely works right. It was actually frustrating trying to get everything to connect and stay connected.

The system drops connection pretty much every day, and it’s frustrating. It just goes offline out of nowhere, and I’m left in the dark with no clear reason or update on what’s happening. I expected it to be a lot more reliable

I felt a bit misled here. I thought there would be more reasonable storage options, but the cloud plan gets expensive fast, and trying to set things up locally is way more of a hassle than it should be. It just doesn’t feel as flexible or straightforward as it was made out to be

Setting it up took a little longer than I expected, but once everything was running, the cameras have stayed connected most days without any real issues. I did have one camera drop after I rebooted my router, but it came back online fine. Overall, I’m happy with it, and it’s a relief knowing I can check in and trust that it’s working when I need it.

I paid quite a bit for this and expected a lot more. The app feels clunky, the cameras are just okay, and I still ran into issues after getting everything set up. They make it sound like you’re getting this premium, hassle-free experience, but the promises are vague and didn’t really match what I got. For the price, I thought it would be way smoother.

I mostly bought these cameras for night use, so I was disappointed once I actually tried them after dark. The picture gets really grainy and kind of washed out, and you can barely make out faces unless the person is super close to the camera. Like, how is this okay for something in this price range? During the day the video looks fine, and setup wasn’t too bad, but the night vision is the whole reason I got them and it just doesn’t live up to what I expected

The alert notifications are pretty much useless for me. Half the time they show up like 10 minutes late, and sometimes they just don’t show up at all. Then out of nowhere I’ll get random alerts for stuff that doesn’t even matter. I messed around with the settings thinking maybe I had something wrong, but nope, still the same mess. It’s just really frustrating.

The audio is really disappointing. It sounds muffled, and there’s a noticeable lag that makes it annoying to use. it feels like such a basic thing, but somehow it’s made way harder than it needs to be.

I had a hard time getting my lorex cameras back online after I changed my router. support was actually really helpful and stayed with me until everything was working again. It did take a bit to get connected to someone, so that’s why I’m giving 4 stars instead of 5. But once I got through, the person definitely knew what they were doing.

The motion detection on this thing is kind of a joke. It somehow misses actual people walking by, but then gets all excited over a shadow like it’s doing something important. Disappointing

Getting this installed was a hassle. The instructions were barely helpful, and I spent way too long trying to figure it out before finally giving up and calling someone. I also started wondering if they make it confusing on purpose so you end up paying for extra help or some hidden support fee.

The video quality is clear during the day, so I’m generally happy with it. That said, the night view isn’t as good as I expected, almost like that part wasn’t really tested as much before release